1831 E. Main Street Onalaska, WI 54650 DIRECTIONS

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Onalaska Smiles Dental is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.https://onalaskasmilesdental.com/

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Appointment requests or inquiries
  • Any information submitted through contact forms or online scheduling tools

B. Health Information

If you submit health-related information through our website, it may be considered Protected Health Information (PHI) and is handled in accordance with applicable federal and state privacy laws.

C. Automatically Collected Information

We may automatically collect:

  • IP address
  • Browser and device information
  • Pages visited
  • Date and time of access
  • Referring website

This data is used for analytics, security, and website functionality.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and appointment requests
  • Provide dental care and related services
  • Improve our website and patient experience
  • Communicate with you regarding our practice
  • Comply with legal and regulatory requirements
  • Maintain security and prevent fraud

3. Disclosure of Your Information

We do not sell or rent your personal information.

We may disclose information:

  • To service providers who support our operations (e.g., hosting, scheduling, analytics)
  • As required by law or legal process
  • To protect the rights, safety, or property of our patients or practice
  • With your written authorization

4. HIPAA Privacy Practices

Our practice complies with the Health Insurance Portability and Accountability Act (HIPAA). PHI is used and disclosed only as permitted for treatment, payment, and healthcare operations unless otherwise authorised by you.

A separate Notice of Privacy Practices describing our HIPAA obligations is available at our office or upon request.

4 A. Additional Privacy Protections for Substance Use Disorder (SUD) Treatment Records

Certain health records related to substance use disorder (SUD) diagnosis, treatment, or referral for treatment are subject to additional protections under federal law (42 CFR Part 2).

  • We will not use or disclose SUD records to investigate or prosecute you, or to bring civil, criminal, administrative, or legislative proceedings against you, without your specific written consent or a court order that meets federal requirements.
  • You may provide a single written consent allowing us to use and disclose your SUD records for all future treatment, payment, and healthcare operations.
  • You have the right to revoke your consent at any time in writing, except to the extent that we have already relied on it.
  • You have the right to opt out of the use or disclosure of your SUD records for fundraising activities.
  • Information disclosed under the HIPAA Privacy Rule may lose its federal protection and could be subject to redisclosure by the recipient.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve website functionality and user experience. You may disable cookies through your browser settings; however, some features may not work properly.

6. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Request corrections
  • Request deletion, subject to legal obligations

To exercise these rights, contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Us